Two lines. One for us, one for MEPCO.
MEPCO Bill Online helps you check bills, understand charges, and find your district fast. But we’re not the electricity company — so this page splits things cleanly: what we can fix ourselves, and what only MEPCO’s official helpline or office can handle.
We can help with
MEPCO BILL ONLINE · SUPPORT- Trouble looking up a bill by Reference Number or Customer ID on our tool
- Understanding charges on your bill — FPA, FC Surcharge, taxes, and other line items
- Finding your district or tehsil in the MEPCO service area
- Reporting a bug, broken link, or error on mepcobilonline.pk
- General questions about tariffs, due dates, or payment methods
- Feedback, corrections, or suggestions for the site
MEPCO handles directly
OFFICIAL MEPCO / PITC MATTERS- Overbilling, wrong meter readings, or billing disputes
- Failed or unclear bill payments and transactions
- New connections, load extensions, or meter relocation
- Power outages, load shedding schedules, and faults
- Disconnection, reconnection, or theft complaints
- Any request needing CNIC or ownership verification
Send us a message
FORM · MBO-01For website and tool-related matters only. Billing or connection issues go to MEPCO — see the panel below.
Need MEPCO directly? Save these.
These are MEPCO’s official contact channels — for billing complaints, outages, new connections, and anything account-specific. Keep your 14-digit reference number ready before you call.
Numbers and portal details are collected from MEPCO’s public channels and may change. Always confirm on MEPCO’s official website before relying on them for urgent matters.
Common questions
01 Can I pay my MEPCO bill through this website?
No. We’re an independent information tool and don’t process payments. Pay through MEPCO-authorized banks, mobile wallets, or MEPCO’s official payment channels.
02 My bill amount looks wrong — can you fix it?
We can’t change or verify billing data — that has to go through MEPCO. Call the UAN helpline 0800-63726 or file a complaint on the CCMS portal with your reference number.
03 The bill checker on your site isn’t loading my bill. What now?
That’s something we can help with directly. Use the form above and tell us your district and what error you’re seeing — no need to share your full reference number.
04 Is my information safe if I use your contact form?
We only ask for what’s needed to reply — your name, email, and message. We don’t request or store CNIC numbers, full account details, or payment information.