Getting a new electricity connection from MEPCO is an important step when you construct a new house, open a shop, establish an office, or move into a property without an active electricity meter. The application process involves submitting the required documents, selecting the correct electricity tariff, completing a site inspection, paying the demand notice, and waiting for meter installation.
This guide explains the MEPCO new connection process for domestic and commercial consumers in Pakistan. It covers the required documents, online application options, connection charges, demand notice payment, application tracking, and expected processing time.
MEPCO New Connection Overview
| Detail | Information |
| Demand Notice Fee | Around 20,000 |
| Electricity provider | Multan Electric Power Company (MEPCO) |
| Connection types | Domestic, commercial and other eligible categories |
| Domestic tariff | A-1 Residential |
| Commercial tariff | A-2 Commercial |
| Application method | MEPCO-authorized online facility or Customer Facilitation Centre |
| Main documents | CNIC, ownership proof, application form and applicable supporting documents |
| Connection charges | Based on sanctioned load, connection type, security deposit and required infrastructure |
| Payment document | Demand Notice (DN) |
| Final step | Meter installation and activation of electricity supply |
How to Apply for a MEPCO New Connection
Applicants should use the current application channel authorized for MEPCO rather than assuming that every distribution company uses the same online portal. The Ministry of Energy provides general information about the national Electricity New Connection (ENC) system, but applicants should confirm MEPCO-specific instructions through its official website or customer service facilities.
Follow these steps to apply for a new electricity meter.
Step 1: Confirm Your Connection Category
First, determine whether you need a domestic or commercial electricity connection.
A domestic connection is generally used for a residential property, such as a house or apartment. A commercial connection is intended for eligible business premises, including shops, offices and other commercial establishments.
Choose the appropriate tariff when completing the application. If you plan to operate a business from a property that already has a domestic meter, ask MEPCO whether you need a change of tariff instead of a new connection.
Step 2: Prepare the Required Documents
Gather your CNIC copy, proof of property ownership or tenancy, and other documents required for your particular application. You may also need a landlord’s No Objection Certificate (NOC), an affidavit, witness identification, a neighbouring electricity bill, or an electrical wiring test report.
The exact requirements can vary according to the connection category, load and application procedure. Confirm the checklist with the relevant MEPCO office before submission.
Step 3: Submit the Application
Use the application facility currently designated for MEPCO or visit your nearest Customer Facilitation Centre (CFC) or relevant subdivision office.
Complete the application form carefully. Provide your full property address, contact information, requested load and connection category. Attach the required documents and keep the application receipt or tracking number for future reference.
Step 4: Wait for Document Verification and Site Inspection
MEPCO reviews the application and may inspect the premises to verify the address, wiring arrangements, requested load and availability of the electricity distribution network.
If any document is missing or additional technical work is required, the process may take longer. Respond promptly to requests for further information.
Step 5: Receive the Demand Notice
Once the application has passed the applicable checks, MEPCO issues a Demand Notice (DN) specifying the payable charges.
The notice may include the applicable security deposit, service connection or material charges, meter-related charges, and any approved additional infrastructure costs.
Read the notice carefully and pay the amount through the authorized payment channel within its stated validity period.
Step 6: Complete Payment and Meter Installation
Keep your paid demand notice and payment receipt. Follow MEPCO’s instructions for submitting proof of payment and completing any remaining formalities.
After the required verification and technical arrangements, MEPCO proceeds with meter installation and energization of the connection.
Do not connect your premises to the distribution network yourself or use an unauthorized meter installation.
Documents Required for a MEPCO New Connection
The following checklist covers common documents applicants should prepare. The final requirements must be confirmed with MEPCO for the specific property and connection category.
| Document | Purpose |
| Applicant’s CNIC copy | Verifies the applicant’s identity |
| Proof of ownership | Establishes the applicant’s legal relationship with the property |
| Tenancy agreement, if applicable | Supports an application by a tenant |
| Landlord’s NOC, if required | Confirms the owner’s consent |
| Affidavit or undertaking | Provides declarations required under the applicable procedure |
| Witness CNIC copies, if required | Supports the application formalities |
| Recent neighbouring electricity bill, if requested | Helps identify the location and nearby distribution network |
| Wiring test report, if required | Confirms the electrical installation has been tested |
| Power of attorney or company authorization, if applicable | Authorizes a representative to apply on behalf of a company |
| Additional technical or property documents | May be needed for higher loads or special connection arrangements |
Documents for a Domestic Connection
For a residential electricity meter, prepare your CNIC and property ownership documents first. If you are renting the house, ask MEPCO which tenancy documents and owner authorization it accepts.
You should also confirm whether the application requires an affidavit, witness documents, a neighbouring consumer’s bill or a wiring test report.
Documents for a Commercial Connection
A commercial electricity connection may require the standard identity and property documents, together with additional information about the business premises and proposed electrical load.
If the applicant is a company, MEPCO may require company registration documents, a board resolution or other proof that the person signing the application is authorized to act for the company.
For a commercial plaza, multi-storey building or high-load installation, additional technical approvals and electrification documents may apply.
MEPCO New Connection Fees and Charges
There is no single fixed fee that applies to every MEPCO new connection. The total cost depends on the connection category, sanctioned load, applicable security deposit, service connection requirements and distance from existing distribution infrastructure.
The official demand notice is the key document for confirming the amount payable for your particular application.
What Determines the New Meter Cost?
| Cost factor | How it affects the amount |
| Security deposit | Depends on the applicable tariff and current approved rates |
| Single-phase or three-phase supply | Different meter and connection arrangements may involve different charges |
| Sanctioned load | Higher electrical demand can require additional equipment or infrastructure |
| Distance from the existing pole | A longer service connection may increase material and installation costs |
| Transformer capacity | Additional transformer work or approved sharing charges may apply where necessary |
| Commercial or special installations | Larger or more complex connections may require additional technical work |
How to Check the Exact MEPCO New Connection Fee
- Submit the application through the currently authorized MEPCO channel.
- Complete the required document verification and technical assessment.
- Obtain the Demand Notice issued for your application.
- Review the itemized charges and payment deadline.
- Pay only through the authorized payment method and retain your receipt.
Avoid relying on an old online fee table as a guaranteed current price. Security deposits, material costs and applicable charges can change.
MEPCO New Connection Timeline
The processing time depends on the application category, completeness of the documents, technical approval, availability of network capacity and completion of any required infrastructure work.
A straightforward domestic connection may be processed more quickly than a commercial installation requiring a higher sanctioned load, transformer work or network extension.
The applicable MEPCO procedure and current regulatory service standards should be checked to establish the expected timeline for your application.
What Can Delay a New Connection?
- Missing or incorrect application documents.
- Differences between the application address and property records.
- Unresolved technical issues with the internal wiring.
- Lack of available capacity in the nearby distribution transformer.
- Additional poles, cables, transformer work, or other infrastructure requirements.
- Delay in paying the demand notice or completing payment verification.
Keep your tracking information and contact the relevant MEPCO office if the application remains pending beyond the communicated processing period.
Domestic vs Commercial MEPCO New Connection
| Feature | Domestic connection | Commercial connection |
| Typical use | Houses and residential premises | Shops, offices and business premises |
| Tariff category | A-1 Residential | A-2 Commercial |
| Application documents | Identity, property and other required supporting documents | Standard documents plus applicable business or authorization documents |
| Load assessment | Based on expected residential demand | Based on the business’s electrical requirements |
| Charges | Determined by the applicable deposit, load and connection requirements | Determined by the applicable commercial tariff, load and connection requirements |
| Technical requirements | Depend on the property and network | May be more extensive for higher loads or complex premises |
Important: A commercial connection should not be treated as a domestic connection simply because the business is small. If the intended use of a property changes, contact MEPCO to confirm the correct tariff and application procedure.
How to Check MEPCO New Connection Application Status
After submitting your application, keep the receipt, tracking ID or other reference information provided by MEPCO.
To check the progress:
- Open MEPCO’s official website or the application facility identified by MEPCO.
- Look for the relevant application-status or tracking service, if available.
- Enter the tracking information requested by the system.
- Review the latest application stage and any outstanding requirements.
- If online tracking is unavailable, contact the relevant Customer Facilitation Centre or subdivision office.
Common stages may include application submission, document verification, site inspection, demand notice issuance, payment verification and meter installation.
The exact status labels depend on the system being used.
Important Tips Before Applying
- Verify that your property falls within MEPCO’s service area.
- Select the correct domestic or commercial tariff.
- Provide an accurate address and contact number.
- Confirm the current document checklist before submitting the application.
- Check the sanctioned load carefully, especially if you use air conditioners, commercial equipment or heavy machinery.
- Pay the demand notice only through an authorized channel.
- Keep copies of the application, supporting documents and payment receipt.
- Do not pay an unofficial agent who promises guaranteed or unusually fast installation.
Frequently Asked Questions
1. How can I apply for a MEPCO new connection?
Use the application channel currently authorized for MEPCO, such as its designated online facility or a Customer Facilitation Centre. Complete the application, submit the required documents, attend any site inspection, pay the demand notice and complete the remaining installation formalities.
2. What documents are required for a new MEPCO electricity meter?
Common documents include the applicant’s CNIC, ownership proof or tenancy documents, and any required affidavit or undertaking. Depending on the application, MEPCO may also request a landlord’s NOC, witness CNIC copies, a neighbouring electricity bill or a wiring test report.
3. How much does a new MEPCO connection cost?
The cost depends on the tariff category, sanctioned load, applicable security deposit, service connection materials and any additional infrastructure requirements. Check the demand notice issued for your application to find the payable amount.
4. Can a tenant apply for a MEPCO new connection?
A tenant may be able to apply with the required tenancy documents and the property owner’s NOC or authorization, subject to MEPCO’s applicable requirements. Confirm the accepted documents before submitting the application.
5. How long does MEPCO take to install a new meter?
The timeline depends on the connection category, application completeness, technical assessment and network availability. Ask MEPCO for the applicable processing period for your particular load and connection type rather than relying on a universal number of days.
6. What is a MEPCO Demand Notice?
A Demand Notice is the official payment document issued during the connection process. It states the charges payable for the requested connection and provides the relevant payment instructions and deadline.
7. Can I apply for a commercial electricity connection?
Yes. Applicants can request a commercial connection for eligible business premises, subject to MEPCO’s documentation, load assessment and technical requirements. Commercial applications with higher loads may need additional approvals or infrastructure work.
8. What should I do if my MEPCO application is delayed?
Check your application status, confirm whether any documents or payments are outstanding, and contact the relevant MEPCO Customer Facilitation Centre or subdivision office. Keep your tracking details and payment receipts available when making an inquiry.
9. Can I use a domestic meter for a shop?
The correct tariff depends on the actual use of the premises and applicable MEPCO rules. If you are using a residential connection for commercial activity, contact MEPCO about changing the tariff or obtaining the appropriate commercial connection.
10. Where can I find official MEPCO new connection information?
Visit the official MEPCO website or consult the Ministry of Energy (Power Division) for general electricity-connection guidance. Confirm the current MEPCO-specific application channel, document checklist and fee before proceeding.
Conclusion
Applying for a MEPCO new connection becomes easier when you select the correct tariff, prepare the necessary documents and follow the official application process. Domestic and commercial applicants should expect document verification, technical assessment, a demand notice and meter installation before electricity supply begins.
Because connection fees and processing times depend on individual circumstances, confirm the final charges and expected timeline directly with MEPCO. Keeping your application details and payment receipts will also help you follow up if any stage is delayed.